About Us
We power the most exciting and leading-edge global brands through our dedicated people and value-driven technology.
Sustainability
The Lamppost of Change!
At Athens Info Solutions, we see the planet as a global family that cuts across countries, genders, ages and cultures. We believe in giving back to the collective human race and hence commit ourselves to invest in the environment for a sustainable future.
With an aim to uplift the underprivileged, we are not hesitant to take a giant leap towards education and health to empower communities and create possibilities.
Omnichannel Customer Care
We know customer service, and offer fast and far-reaching solutions for global brands.
Chat
Chat empowers brands to meet customers where they are by increasing your availability and responsiveness. Achieve increased AOV, reduced Cost Per Contact, an overall higher CSAT, and boost to customer loyalty.
Voice
Give your customers a reliable and personal support experience through our leading edge voice solutions like IVR technology, automatic call distribution and routing, and call queueing.
Social
Drive customer safety and trust while increasing loyalty and satisfaction through community monitoring, moderation, engagement, social care, risk management, and insights.
Self-Serve
A self-service option creates an efficient and personalized support experience solution while reducing the volume of other channels.
Mobile SMS
Put the power of support in your customer’s hands through text enabled toll-free and business numbers.
Give your customers the convenient, data-driven support option they want with our email solution.
Performance Enablers
We lay down the path of our CSR activities under the umbrella of the Futuristic foundation. The Futuristic foundation is our dedicated effort to enhance the social growth of underprivileged communities with the compassionate support of our employees.
Destined to create a future filled with happiness, we are zealous to herald a new dawn to make qualitative schooling happen. In this future of happiness for all, we are creating synergies between education and health. With the green planet now gasping for breath, our environmentalism has been widely acknowledged as a full-fledged movement in itself!